WHO ARE WE?
We Are A Customer Centered Business That Goes The Extra Mile.
Since 2000, Charter Industrial Supply has built a solid reputation based on reliable performance, quality service, and our commitment to customer satisfaction. We are an Aeroquip Premier Select Distributor and operate according to ISO and Military Specification. With over 30,000 products in our inventory and a guaranteed in stock, custom inventory system, we are the supplier of choice to keep your operations running smoothly.
We Are Your Partner.
Our experienced team of product specialists are skilled, providing custom solutions. Whether we partner with you from the initial planning stages of major construction projects or supply long-term or emergency maintenance operations, you will get the same level of excellence and experience with us every time. Our mission is more than selling parts—we pride ourselves on building strong ongoing relationships with our customers, and consider them our partners, with a foundation built on reliability, trust and integrity.
AEROQUIP PREMIER SELECT DISTRIBUTOR
We are honored to be an Danfoss Premier Select Distributor. To achieve this status, Charter has successfully passed a rigorous process. This certification process is intended to insure the best practices and promote world-class services. It involves the completion of extensive training and testing, along with the passage of strict, detailed inspections of our facility by Aeroquip representatives.
Aeroquip Product Specialist
In addition, we have been recognized as a Top 24 Distributor by Danfoss—North America. This distinction is shared by very few and is in recognition of our commitment to quality customer service and satisfaction.
Certified Hose Assembler
Our Certified Hose Assembler is tested and must demonstrate proficiency in the selection, assembly, cleaning and testing of all Aeroquip products sold at our site. This means that each assembly you purchase will be inspected, cleaned and capped by a certified expert to ensure quality. Each year, our hose shop undergoes a certification process to ensure the available and proper operation of equipment, machinery, measurement tools, hose assembly logs and equipment manuals. This guarantees a superior product by a qualified and dedicated team.
What Does This Mean To You?
As our customer, you are also Aeroquip’s customer. As a Premier Select Distributor, we not only assemble and sell Aeroquip products, we know Aeroquip products inside and out, and have the necessary equipment, inventory and trained personnel to best assemble and distribute them. The reason we are so proud of our Premier Select Distributor status is that we can confidently offer you the best service, the best products and the most knowledgeable team of professionals available.
Terms and Conditions
Charter Industrial Terms and Conditions of Purchase
- Contract Terms. This purchase order is intended as an offer to purchase the goods or services specified on the face hereof upon the terms and conditions stated herein, and any reference to Seller’s quotation or similar for is solely for the purpose of describing the goods. This offer expressly limits acceptance to the terms and conditions stated herein, and none of the terms and conditions stated herein may be added to, modified, superseded, or otherwise altered except inwriting, delivered to Seller, and signed by an authorized representative of the Buyer. Each shipment received by Buyer from Seller shall be deemed to be only upon the terms and conditions stated herein, notwithstanding any terms and conditions that may appear in Seller’s quotation, acknowledgment, invoice or other form, and notwithstanding Buyer’s acceptance and/or payment of the goods. Seller to ship only quantities and materials specified on this purchase order. No substitutions or change in product, price, and/or process definition without permission from an authorized representative of Charter Industrial.
- Price. If the price is incorrect STOP, request an updated purchase order before proceeding. DO NOT do any work you are not authorized to do. Charter Industrial will only pay the stated price on the purchase order. If a specific price is not stated on the face hereof, the goods shall be sold at the price last quoted by Seller.
- Taxes. The price stated on the face hereof shall be deemed to include any and all taxes and other governmental charges, now imposed or here after becoming effective, upon the production, sale, shipment, or use of the goods and Seller shall pay and discharge all such taxes and charges without reimbursement from Buyer.
- Payment Terms. Invoices are to be submitted and shall specify the purchase order number that appears on the face hereof, the goods, the shipment date, and the method of shipment. Payment due dates and cash discounts, if any, shall be computed from the time of the receipt of the invoice or the goods, whichever occurs later. Charter Industrial ‘s payment terms are NET 30 unless special arrangements are agreed to prior to the issuance of a purchase order.
- Delivery and the Risk of Los All goods are to be furnished F.O.B. [Your City, State]. The entire risk of loss, injury, or destruction of the goods, regardless of the F.O.B. point and cause, therefore, shall be borne by Seller until the goods are delivered to and accepted by Buyer. All deliveries are to be tagged with the purchase order number that appears on the face hereof. All orders are subject to weight and count.
- Inspection and Acceptance. The goods shall be subject to inspection upon delivery, and the goods may be rejected for defects or faults revealed by such inspection, or by analysis, use, or further inspection at any time thereafter even though the goods may have been previously inspected and accepted. Rejected goods may be returned to Seller for rework at no charge to the customer. Transportation charges may be required to be paid by the seller resulting from the return of the rejected material. Test report(s) and certificate of conformance required at time of delivery, when applicable. First piece inspection (FAI) required by Charter Industrial on machined parts when requested.
- Sub-Contracting. Restrict sub-contracting without prior approval from Charter Industrial. Seller must flow-down requirements of this order including customer requirements, when sub-contracting in accordance with ISO 9001:2015.
- Documents and Records. Seller to retain any/all quality records associated with this order in good ISO 9001: 2015 practices. Documents be retained for 7 years minimum and documents/records to be shredded once they are ready for disposal. Charter Industrial expresses the need to implement and maintain a Quality Management System.
- Competency of personnel. Seller to ensure competency of personnel, including necessary qualification if requested. Seller to ensure that persons are aware of their contribution to product conformity, product safety, and the importance of ethical behavior.
- If for any reasons changes to the processes, products, services or non-conforming product, including any external third parties, location of manufacturing for all suppliers must notify and seek pre-approval from Charter Industrial. This will include any external parties/suppliers that may have been included in all supplier agreements with all suppliers.
- Late Delivery. Time is of the essence with respect to the delivery date specified on the face hereof. Charter Industrial requires 100% On-Time Delivery, In the event delivery cannot be made by such delivery date, seller must notify the buyer in advance if you are unable to do so for any reason and provide a date that supplier can make.
- Compliance with Laws and regulations. Seller further warrants that the goods will be produced, sold, priced, and delivered to Buyer in full compliance with any and all applicable federal, state, municipal and local laws, rules, regulations, ordinances, and orders existing at the time of the delivery of the goods.
- The remedies specified herein for breach of warranty, or other default on the part of Seller, shall be cumulative and in addition to any other or further remedy provided by the UCC or other applicable law.
- This writing is intended to be complete and exclusive treatment of the terms and conditions here of and shall be governed by the laws of the State of California. No statement or writing, which makes specific reference hereto, and which has been signed by the party against whom enforcement thereof is sought.
- Right of Entry. Seller agrees to give access to Charter Industrial, Charter Industrial’s customer, and regulatory authorities to all facilities and records associated with this order the right of entry as required with at least a one- week notice.
- Supplier Awareness and Evaluations. Suppliers are expected to maintain both product conformity and timely delivery. As such, Charter Industrial evaluates suppliers on performance to both these aspects. Suppliers shall not act in any unethical manner during operation of its business activities. Charter Industrial is committed to providing conforming product to its customers and Suppliers products play an integral part to this success. Suppliers therefore understands the contributions to overall product safety and conformity.
- Other Terms. Supplier agrees to meet expectations per “Dodd-Frank Conflict Minerals Statement” and the “Supplier”. Seller to provide safety data sheets (SDS) when applicable.